Then the insights and action piece can start- this is where we will audit your data, make sense of it all and, best of all tell customer stories with it.

Our action piece then sits on the back of insights and provides you with recommendations on how to capitalise on customer insights. We have years of experience in measuring, executing and optimising marketing campaigns and, mixed with Google Analytics data, we provide recommendations that help your business find and engage with your customers better.

We start with a top line review of previous years data before we zone in on yearly, monthly and weekly performance of your website. Merging this with website changes and marketing plans, we review customer types, analyse how you acquire traffic, map this to user behaviour and use this to help understand key paths that users make before they decide whether to convert or not.

But the proof is in the pudding, right? We’ve been building customer insights for years now. During that time we’ve been lucky to be able to collect quite a few client testimonials and case studies.